The AI-Native Customer
Engagement Solution
for Real Outcomes
Engagement Solution
for Real Outcomes
Powered by MEVA, Ephanti unifies conversations across SMS, WhatsApp, email, chat, and social. Marketing runs faster, sales closes sooner, and support delivers with empathy, all in one flow.
Why customer engagement feels broken
- Customers feel the cracks when every channel tells a different story. They email for help, get a text from marketing, and see unrelated offers on social media. Conversations lose context, and every interaction feels like starting over.
- Inside the company, it’s like trying to fit puzzle pieces that don’t match. Marketing, sales, and support each run their own systems and data. Tools don’t connect, handoffs break, and teams spend hours patching gaps. The result is slow launches, inconsistent voices, and experiences that feel fragmented instead of unified.
The Ephanti answer
- Ephanti connects every piece of the customer puzzle. Built for high-growth companies that want smarter, faster engagement without replacing their existing systems, it brings marketing, sales, and support onto one AI-native solution. MEVA, our AI engine, keeps context intact as conversations move across email, WhatsApp, Facebook, chat, and more. Teams see one view of every customer, so coordination feels effortless. Workflows automate, response times shrink, and every interaction feels personal and consistent. The result is one connected experience that scales with growth.
What makes Ephanti unique
AI that knows your business
MEVA is context-aware AI that connects marketing, sales, support, and operations into one intelligent system that understands data, intent, and customer behavior in real time.
Conversations that move fluidly
Ephanti unifies SMS, WhatsApp, email, chat, social, and voice into one continuous, synchronized flow where every message carries context and customer interactions never lose connection.
Fast setup. Faster results.
Plug-and-play implementation with pre-trained AI agents, ready-to-run workflows, and out-of-the-box use cases that eliminate heavy IT lift and deliver speed-to-value in days.
Enterprise power, simplified
Designed for businesses needing enterprise-grade performance, scalability, and security with lightweight deployment, unified workflows, and simple integration across existing tech stacks.
Results that speak for themselves
30 – 60
days to go live with MEVA integrations
40%
lower costs through MEVA-driven automation
3 – 5X
higher engagement across SMS, WhatsApp, chat, and email
150%+
productivity gains with MEVA executing tasks in CRM and ERP
30 – 60
days to go live with MEVA integrations
40%
lower costs through MEVA-driven automation
3 – 5X
higher engagement across SMS, WhatsApp, chat, and email
150%+
productivity gains with MEVA executing tasks in CRM and ERP
Solutions built for your industry
Retail & E-Commerce
Check stock, upsell, take payment
A shopper asks on Instagram about a red size 10 shoe. MEVA checks ERP inventory, verifies shipping ETA, offers laces as an add-on, reserves the item, and sends a pay link to complete the order.
Systems: ERP, CRM, Shipping API, Payment Gateway
Non-Profits
Personalized donor renewal that scales
Ahead of renewal, MEVA drafts a tailored appeal, sends via preferred channel, answers FAQs, reads sentiment, and routes to the relationship manager only when needed.
Systems: CRM, Email or WhatsApp
Hospitality & Travel
Upgrade and confirm in one chat
A guest requests a suite upgrade in the hotel app. MEVA checks PMS availability, loyalty tier in CRM, validates rate, updates the reservation, and issues confirmation.
Systems: PMS, CRM, Payments if required
Technology
Personalized donor renewal that scales
Ahead of renewal, MEVA drafts a tailored appeal, sends via preferred channel, answers FAQs, reads sentiment, and routes to the relationship manager only when needed.
Systems: CRM, Email or WhatsApp
Manufacturing
Auto-dispatch for machine downtime
A plant manager reports a failure in chat. MEVA captures details, creates a ServiceNow ticket, pulls part info from ERP, texts the field engineer, and books the visit on their calendar.
Systems: ITSM, ERP, SMS, Calendar
Our technology serves multiple industries. If you don’t see yours here, please contact us.
Solutions built for your industry
Ephanti serves multiple industries. If you don’t see yours here, please contact us.
Solutions built for your industry
Retail & E-Commerce
Check stock, upsell, take payment
A shopper asks on Instagram about a red size 10 shoe. MEVA checks ERP ...
Systems: ERP, CRM, Shipping API, Payment Gateway
Non-Profits
Personalized donor renewal that scales
Ahead of renewal, MEVA drafts a tailored appeal, sends via preferred channel...
Systems: CRM, Email or WhatsApp
Hospitality & Travel
Upgrade and confirm in one chat
A guest requests a suite upgrade in the hotel app. MEVA checks PMS ...
Systems: PMS, CRM, Payments if required
Technology
Personalized donor renewal that scales
Ahead of renewal, MEVA drafts a tailored appeal, sends via preferred ...
Systems: CRM, Email or WhatsApp
Manufacturing
Auto-dispatch for machine downtime
A plant manager reports a failure in chat. MEVA captures details, creates...
Systems: ITSM, ERP, SMS, Calendar
Our technology serves multiple industries. If you don’t see yours here, please contact us.
Ready to unify your conversations?
See how MEVA helps your teams create raving fans, grow revenue, and cut costs.
