Beyond Support: Drive Product Adoption in B2B SaaS & HiTech with Ephanti
Scale up your B2B SaaS operations to the next level with Ephanti's innovative conversation intelligence. From sales acceleration to operational excellence, Ephanti empowers your teams to deliver tech-forward communication, streamline processes, and create exceptional customer experiences that drive long-term loyalty and growth.
Turn Your SaaS Ambitions Into Reality
Omnichannel Human-level Support
Connect with customers across multiple channels, from messaging apps to email, ensuring seamless engagement
Operational Excellence with App-Less App
Automate workflows via conversational flows, eliminating errors for seamless, app-less efficiency.
MEVA AI Empowerment
Ephanti uses AI in perfect balance to enhance operational efficiency, empowering SaaS companies to scale without compromising quality
Elevate Every Stage of Your SaaS Customer Journey
Simplify Business Functions
Simplify management of key business functions with complete marketing, sales, and customer engagement support, ensuring smooth operations across all touchpoints.
Top Features:
- Unified operational dashboard
- Integrated CRM and ERP functionality
- Automated workflow management
- Real-time performance analytics
- Customizable business process modeling
Manage Customer Journeys End-to-End
Deliver personalized experiences from first contact to post-sale engagement. Manage all interactions easily, ensuring consistent customer experiences at every step.
Top Features:
- Unified customer view
- Personalized interaction management
- Automated journey mapping
- Real-time engagement tracking
- Omnichannel & Cross-channel consistency
Equip Your Team
Empower your sales team with our AI-powered sales copilot. It enhances prospecting, lead qualification, and meeting scheduling so they can focus on closing deals and increasing your enterprise customer lifetime value.
Top Features:
- AI-assisted prospect analysis
- Automated lead qualification
- Intelligent meeting scheduling
- Personalized outreach & content generation
- Real-time CRM updates and action items
Empower Customers and Reduce Support Load
Implement AI-driven customer support and self-service options to resolve queries instantly, improve satisfaction, and reduce operational costs.
Top Features:
- 24/7 MEVA AI support
- Intelligent ticket routing and resolution
- Sentiment Analysis and Adaptive Communication
- Automated issue escalation
- Customer feedback and sentiment analysis
Marketing and Outbound Solutions for High-Tech Growth
Utilize Ephanti’s multi-channel messaging, AI-driven segmentation, and sales acceleration tools to create personalized experiences that resonate with customers and boost your sales process.
Top Features:
- Multi-channel messaging capabilities
- AI-Driven Segmentation and Targeting
- AI-Driven Sales Acceleration
- Personalized Content Creation at Scale
Elevate Your SaaS Brand with Ephanti
Combine intelligence and creativity to drive growth, maximize ROI, and position your SaaS brand as an industry leader.
Pointers on display:
- Comprehensive workflow automation
- Integration with IoT devices and external data sources
- Rapid conversational application development
- Multi-channel deployment capabilities
Streamline your entire business operation with Ephanti’s Process Automation. Automate end-to-end workflows while seamlessly integrating with existing systems.
Use Ephanti Flowiz to quickly develop and deploy customer-facing conversational applications without extensive coding, creating fully functional AI-driven apps.
Pointers on display:
- Real-time sentiment analysis
- Data-driven recommendations for improved strategy
- Automated feedback collection
- Employee co-pilot
Ephanti enables real-time sentiment analysis to gauge customer emotions and adapt communication for better outcomes.
With actionable insights and MEVA AI as your employee co-pilot, boost workforce efficiency by providing role-specific resources that empower your teams to focus on high-value activities.
Pointers on display:
- Cost-effective process integration
- Revenue optimization tools
- ROI tracking and analysis
- Omnichannel Engagement for Higher Outreach
Ephanti helps boost your ROI by unifying business processes into one integrated platform, reducing operational costs, and opening new revenue opportunities.
Engage customers across multiple channels—social media, email, and messaging apps—creating meaningful interactions that drive sales and foster loyalty.
Pointers on display:
- Centralized social media management
- Unified inbox for all interactions
- Seamless campaign execution
- Event promotions and merchandise campaigns
- Omni-channel sales with built-in storefronts
Manage all your social media activities from a single platform.
Draft, schedule, and respond to Facebook, Instagram, LinkedIn, and TikTok. posts
Run targeted merchandise campaigns and transform your messaging channels into virtual storefronts, offering products or services directly through messaging apps.
Pointers on display:
- Enterprise-Grade Privacy and Security
- Brand Safety and AI Guardrails
- Customizable Access Controls
- Compliance with Global Regulations
Ensure your SaaS business operates securely with Ephanti’s enterprise-grade security features.
Maintain compliance with global regulations and safeguard your data through customizable AI guardrails, role-based permissions, and advanced encryption protocols.
Ephanti ensures your AI-driven operations remain secure and aligned with your brand’s integrity.
Bold Strategies For Bold Results
Support queries resolved instantly
Increase in monthly recurring revenue
Expansion of potential client reach
Your Strategic Partner in B2B SaaS Excellence
Ephanti goes beyond being just a tool – we're your partner in digital transformation and market leadership.
- Align with future trends: Our product roadmap will keep you ahead of B2B SaaS evolution.
- Accelerate Time-to-Value: Customized onboarding workflows and AI-driven strategies ensure faster client adoption and increased feature utilization.
- Global scalability: Support your international expansion with our localization and compliance features
- Innovation catalyst: Leverage our platform to accelerate your product development and go-to-market strategies
With Ephanti, You Stay Ahead in the SaaS Landscape
MEVA, the AI Agent
Let MEVA handle routine tasks, from answering queries to analyzing data, allowing your team to focus on high-impact activities.
Omnichannel Communication & Engagement
Manage all customer interactions from one platform. Individualized outreach across email, SMS, and social media for a cohesive experience.
Universal Inbox
Simplify your workflow with a universal inbox that consolidates all communications, including emails, calls, and messages.
Reduce Agent Attrition
Create a supportive environment that promotes feedback, coaching, and mutual learning, making SaaS support roles more fulfilling.
Ephanti Engagement Analytics
Track customer preferences, sentiment, and sales qualification without surveys, providing real-time insights to optimize operations and drive decisions.
Self-Service and Seamless Integration
Empower customers with self-service options and integrate Ephanti smoothly with your existing CRM and management systems.