Pioneer AI-First Patient Care with Ephanti Healthcare
Equip your organization to deliver exceptional patient interactions and deploy an intelligent, healthcare-compliant AI solution to patients, employees, and agents to automate critical touchpoints that help drive cost savings and patient satisfaction to new heights.
Personalized Engagement for Improved Healthcare
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Patient Outreach & Acquisition
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Medical Adherence & Discipline
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24/7 support
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HIPAA - Compliant Security
Optimize Patient Outreach and Acquisition
Create individualized patient journeys with automated pre-appointment surveys, patient-provider discovery, appointment booking, and integrated billing and insurance management.
Enhance Medical Adherence and Discipline
Automate customized reminders for medications, therapies, and appointments. Predict clinic visits and no-shows to optimize staffing while utilizing voice bots and AI agents to track patient engagement.
Ensure peace of mind with 24/7 support
Assist patients in multiple languages with round-the-clock access to information about appointments, prescriptions, and follow-up care. Empower frontline workers with real-time data and language-specific resources and leverage AI Agents to address insurance and claims queries.
HIPAA – Compliant Security
Our robust, HIPAA-compliant platform assures patient data protection. We maintain the highest privacy and security standards in all patient interactions and data management processes.
Accelerate time-to-value with Ephanti’s healthcare solutions
Entrust Patients to Better Manage Their Health
- Delegate patients the ability to manage their health better with easy access to care.
- Gain insights into patients’ healthcare barriers, social determinants, and care site awareness.
- Implement automated patient authentication, appointment scheduling, and provider search using conversational self-service.
- Support at-risk patients by offering real-time guidance and intelligent analytics to help coordinators maximize resolution and compliance.
Orchestrate Seamless, individualized Experiences
- Manage digital healthcare proactively using virtual agents and real-time agent guidance to increase patient interaction and medication adherence.
- Offer post-discharge clinical support, daily check-ins, and prescription management, and ensure adherence to coordinator protocols.
- Leverage a 360° view to personalize experiences across channels, improve self-service, and reduce costs using feedback and analytics.
- Integrate and analyze patient data to identify and resolve systemic issues.
Simplify Collections with Intelligent Automation
- Simplify collections using intelligent virtual agents and Agent Assist.
- Help agents navigate objections with real-time feedback and communicate with empathy to reduce collection times and maintain compliance.
Elevate Experiences for Your Healthcare Team
- Activate the power of your people to drive better outcomes.
- Gather insights to drive continuous improvement and foster a culture of service excellence.
- Leverage feedback across physician and team member journeys to improve retention and provide real-time, role-based dashboards to enhance performance.
Streamline Your Revenue Management
- Free agents from pre-call and after-call work. Analyze, personalize, and scale your collections strategies while monitoring compliance through insights gained from your best-performing agents.
- Automate pre-call work, provide next-best-action guidance and streamline post-call activities.
- Gain actionable insights to increase profitability with RCM analytics.
Deliver Connected Healthcare Journeys
Boost healthcare support efficiency with human-like empathy
- Appointments, Reminders for Patients
- Patient intake procedure
- Co-Pay / Payments
- Insurance eligibility
- Coding, Diagnosis DB
Streamline key touchpoints like appointment scheduling, patient intake, payments, and insurance eligibility checks to create a seamless, custom-crafted patient journey from start to finish.
- Personalized notifications in messaging apps
- Seamless staff-patient communication
- Configure message delivery options (Single vs team)
- Training & Wellness Programs
To empower your team, provide custom-crafted notifications and responses directly within patients’ and staff’s preferred messaging apps while supporting training and wellness initiatives.
- Clinical Visit Summary (E-scribing)
- Timely information to family
- Collaborate with stakeholders
Facilitate timely information sharing with patients, families, and care providers to support better clinical outcomes, strengthen care coordination, and ensure everyone is aligned on the care plan.
- Channel Preferred By The Patient & Families
- Patient Account
- Family Members Contacts
- Doctors / Nurses Service Providers (Partners)
Engage patients, families, and partners through their preferred communication channels to deliver a holistic, personalized healthcare experience that builds trust and loyalty.
Ephanti Healthcare in Action
of healthcare queries self-served
annual cost savings emanated from the adoption of conversational AI in healthcare
increase in customer satisfaction
Ephanti: AI-Powered Assistant for Healthcare Transformation
Protect Patient Information
Secure patient data with robust compliance measures, including ISO, HIPAA, SOC2, GDPR, and PDPA.
Omnichannel Communication
Centralize patient interactions in a single platform and personalize email, SMS, and social media outreach.
Enable Remote Diagnosis
Patients should be able to efficiently access care through remote interactions using images, videos, and audio clips.
Patient Monitoring
Automate patient notifications, data collection, and health analysis to drive better outcomes and optimize staff productivity.
Sentiment Analysis
Understand patient emotions and preferences to tailor responses, build trust, and deliver exceptional service.
Seamless Integration
Equip patients with self-service tools and seamlessly connect Ephanti with your existing healthcare systems.
Streamline Billing
Integrate conversational AI to help your staff manage invoicing and collections through modernized, guided workflows.
Ready to Intensify Your Healthcare's Impact?
Join thousands of Healthcare professionals already using Ephanti to reach their goals and Enhance their mission's impact.