Redefine Hospitality with Tailored Guest Experiences
Design memorable experiences for your visitors throughout their journey. From personalized welcomes to post-stay engagement, Ephanti empowers you to exceed expectations at every touchpoint, driving repeat business and glowing recommendations.
Turn Every Guest Interaction into a Revenue Opportunity
Convert prospects into guests with immersive, brand-aligned onboarding that sets the stage for exceptional stays.
Boost guest satisfaction and spending with timely, custom-crafted communications that anticipate needs and showcase your unique offerings.
Transform satisfied guests into brand advocates and repeat customers through individualized post-stay engagement and irresistible promotions.
Make your WhatsApp, Apple Messenger and your web chat as a channel to order In Room dining, booking spa, or other additional services and increase your revenue.
Delight Guests At Every Touchpoint Of Their Journey With You
Turn reservations into excitement with custom-crafted pre-stay engagement.
Increase revenue and satisfaction with timely upsells and smooth arrivals.
Increase on-property spending with perfectly timed service offerings
Transform one-time guests into loyal brand advocates with tailored follow-ups.
Convert social browsers into guests with targeted ads and effortless booking experiences on Instagram and Facebook.
Elevate Service Excellence in Travel and Hospitality
As a business leader in the travel and hospitality industry, you recognize the importance of exceptional service. Ephanti empowers you to deliver premium care efficiently, helping you overcome resource challenges and thrive in any economic climate.
- Channel preferred by the guests for engagement
- Manage Reservations
- Contactless Check-in & Check-out
- Payments
- Alerts & Notification
Connect with guests on their preferred channels, making every interaction feel natural and convenient. Simplify reservation management, offer contactless check-in and check-out, and streamline payment processing. Keep guests informed with timely alerts and notifications throughout their stay.
- Personalized campaigns for upselling / cross-selling
- Enables support in guest languages
- Instant surveys
Launch tailored campaigns for effective upselling and cross-selling, ensuring each guest feels valued. Provide support in multiple languages to cater to your diverse clientele. Gather instant feedback through quick surveys, allowing you to adapt and improve in real-time.
- Digital AI Concierge
- Proactive disruption Alert
- Reputation Management
- Team/Group Communication
Deploy an intuitive digital AI concierge to address guest queries around the clock. Proactively alert guests about potential disruptions to ensure they stay informed. Manage your reputation effectively and facilitate smooth team communication for coordinated guest service.
- Automated partner onboarding
- Enablement
- Partner self-service
- Reminders & notification
- Secure business communications
Streamline partner relationships with automated onboarding processes and comprehensive enablement resources. Offer convenient self-service options for partners, automate reminders and notifications, and ensure all business communications remain secure and efficient.
We Get Results
Boost in guest satisfaction scores
Increase in repeat bookings and loyalty
Reduction in response time to guest inquiries with Ephanti AI
Ephanti: The AI-Powered Catalyst for Hospitality Success
MEVA, Your Smart AI Agent
MEVA handles guest inquiries, manages bookings, and analyzes preferences 24/7, allowing your staff to focus on creating unforgettable experiences.
Seamless Omnichannel Guest Engagement
Unify all guest interactions across email, SMS, and social media for individualized communication throughout their journey.
Network / Influencer Marketing
Enable network partners and Influencers with traceable campaigns, measure growth.Onboard partners, set goals and integrate direct booking.
Multilingual Virtual Concierge
Provide instant, accurate responses to guest queries in multiple languages, enhancing satisfaction for your international clientele.
Real-Time Sentiment Analysis
Gauge guest emotions from incoming communications, enabling your team to address concerns proactively and exceed expectations.
AI-Native Contact Center
Deploy a next-generation contact center solution that optimizes guest routing, integrates seamlessly with your existing systems, and empowers your staff with intuitive management tools.
Ready to Intensify Your Hospitality & Travel's Impact?
Join thousands of Hospitality & Travel professionals already using Ephanti to reach their goals and Enhance their mission's impact.