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Connect On Instagram

Level Up Your Brand’s Instagram Strategy With Ephanti

Turn your Instagram presence into a dynamic hub for customer service and sales. Spark meaningful conversations, automate smartly, and forge lasting connections at scale.
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Strategic Partnership

Your Strategic Partner in B2B SaaS Excellence

Ephanti goes beyond being just a tool – we're your partner in digital transformation and market leadership.

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Key Benefits

Build Trust With Your Customers With a Frictionless Instagram Journey

Grab attention with timely messages delivered to the right audience at the right place and time.

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Improve Marketing ROI with Two-way conversations

Run automated click-to-chat ads to capture leads instantly.

Nurture prospects from first contact. Answer product queries on sponsored posts and stories in real-time, guiding decisions. Integrate messaging into campaigns to expand reach.

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Grow Sales with Interactive Commerce

Automate upsell and cross-sell recommendations to save sales resources.

Use rich templates and engaging carousels to turn interest into purchases. Enable in-chat purchases to reduce drop-offs from redirection.

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Enhance CSAT with Swift support within Instagram

Offer seamless post-purchase support, order tracking, and return handling within Instagram.

Respond privately to public comments and mentions.
Reduce wait times with support agents, optimizing costs and improving experiences.

Overview

Master Your Social Media Presence with Ephanti

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Spark Conversations with Ice Breakers

Initiate engaging dialogues using suggested questions and pre-set responses. Guide customers smoothly through their journey.

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Customize Journeys with Keywords

Direct specific messages to automated flows based on keywords. Manage high volumes efficiently and provide tailored experiences.

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Simplify Replies with Quick Responses

Streamline conversations using quick reply buttons for common inquiries, updates, and greetings. Reduce response time and improve efficiency.

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Automate Reputation Management

Deploy autoresponders for comments, mentions, and direct messages. Use sentiment analysis to scale your online presence effectively.

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Spark Conversations with Ice Breakers

Initiate engaging dialogues using suggested questions and pre-set responses. Guide customers smoothly through their journey.

image image

Customize Journeys with Keywords

Direct specific messages to automated flows based on keywords. Manage high volumes efficiently and provide tailored experiences.

image image

Simplify Replies with Quick Responses

Streamline conversations using quick reply buttons for common inquiries, updates, and greetings. Reduce response time and improve efficiency.

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Automate Reputation Management

Deploy autoresponders for comments, mentions, and direct messages. Use sentiment analysis to scale your online presence effectively.

Ephanti Omnichannel Core Principles

Drive More Conversions With Cohesive Customer Experiences

Discover features that turn Instagram interactions into lasting connections.

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Seamless Omnichannel Support

Engage customers flawlessly across email, WhatsApp, SMS, Facebook Messenger, RCS, and Instagram. Deliver a cohesive experience on every platform.

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Power-Packed Universal Inbox

Supercharge efficiency with our cutting-edge centralized platform. Command all customer interactions from one intuitive interface.

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Context-Rich Conversations

Navigate customer journeys like a pro with our smart thread-based system—group messages intelligently for a 360-degree customer view.

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AI-Powered Text Processing

Advanced voice-to-text and text-to-voice capabilities unlock new communication dimensions, enhance accessibility, and cater to diverse preferences.

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Omnichannel Enabled Collab Rooms

Ignite collaboration and streamline deal management across all your communication channels.

Industry-Impact

Tailor-Made Instagram Solutions for Every Industry

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Craft Irresistible Shopping Journeys

Design captivating Instagram experiences that guide customers from discovery to purchase, maximizing engagement at every touchpoint.

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Create Magic for Every Guest

Use Instagram to build excitement, enhance stays, and cultivate lasting bonds with guests throughout their journey.

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Revolutionize Patient Communication

Deliver critical health information and timely reminders via Instagram, boosting patient engagement and improving health outcomes.

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Kindle Passion for Your Cause

Inspire supporters with powerful Instagram stories and messages, fostering deep, long-lasting engagement and maximizing your impact.

Features

Features that Exceed the Expectations of Your Customers Expectations of Your Customers

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Dynamic Rich Media

Stay ahead with cutting-edge messaging technology. Create content that captures attention & drives action.

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Instagram-Compliant Messaging

Effortlessly manage opt-outs and stay regulation-friendly. Cut costs while maintaining perfect compliance.

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Targeted Message Broadcasting

Deliver ultra-personalized notifications to pinpointed customer segments. Hit the bullseye with every message.

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Comprehensive Webhooks Access

Receive detailed status updates and forward incoming messages to your server seamlessly.

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Smart Message Routing

Get instant status updates and route messages to your server without breaking a sweat. Stay in sync and ultra-responsive.

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Gen-Next Analytics

Dive deep into messaging performance with crystal-clear reports. Extract powerful insights to supercharge your strategy.

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Always-On Expert Support

If you get stuck and need assistance, contact our Ephanti support team through our dedicated connect platform.

Ready to Intensify Your Instagram Messanger's Impact?

Join thousands of Instagram Messenger professionals already using Ephanti to reach their goals and Enhance their mission's impact.