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Engage Users With Rich Communication Services (RCS)

Redefine Customer Connections From Reliable To Remarkable With RCS

Propel commerce, amplify impact and revolutionize support through dynamic, rich media, authentic branded interactions, and immersive conversational journeys.
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Overview

RCS Messaging: Powering Every Customer Touchpoint

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Centralized Omnichannel Center

Unify email, RCS, social media, and messaging platforms for seamless customer interactions.

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Precision Message Orchestration

Deliver personalized, timely communications across channels to maximize impact and drive conversions.

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Comprehensive Performance Insights

Utilize in-depth analytics to refine strategies and increase engagement at every touchpoint.

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Swift Customer Responses

Address customer needs instantly across channels, fostering unwavering loyalty and exceptional satisfaction.

Key Benefits

Revolutionize Consumer Interactions With Rich Communication Services

Guide customers from initial contact to repeat purchases with targeted RCS strategies.

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Boost Brand Recognition With Enhanced Visibility

Stand out with a branded sender ID and logo in RCS inboxes.

Build credibility through verified brand profiles. Increase campaign engagement with rich interfaces while leveraging SMS-like reach.

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Drive Conversions Through 2-way Interactive Conversations

Captivate audiences with two-way conversations featuring images, GIFs, videos, and action buttons.

Deliver personalized experiences based on purchase history insights. Increase customer lifetime value using interactive AI agents for upselling and re-engagement.

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Delight Customers with Lightning-Fast Support

Provide an exceptional support experience by combining MEVA AI with live agents.

Monitor message effectiveness through read receipts and conversational analytics. Improve customer assistance by sharing support documents, videos, and how-to guides.

Ephanti Omnichannel Core Principles

Spark Instant Connections with Your Audience via RCS

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Seamless Omnichannel Support

Connect with customers seamlessly across email, WhatsApp, SMS, Facebook Messenger, RCS, and Instagram. Ensure consistent experiences on every platform.

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Boost efficiency with our all-in-one platform. Manage customer interactions through a single, user-friendly interface.

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Context-Rich Conversations

Navigate customer journeys effortlessly using our thread-based system—group messages by conversation for a holistic view of each interaction.

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Smart Text Processing

Unlock new dimensions in communication with advanced voice-to-text and text-to-voice features. Improve accessibility and cater to diverse user preferences.

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Omnichannel Powered Deal Rooms

Enhance collaboration and simplify deal management across various communication channels for improved business outcomes.

Industry-Impact

Industry-Specific RCS Solutions to Fuel Your Growth

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Maximize Peak Season Sales

Skyrocket conversion rates with perfectly timed, hyper-personalized RCS campaigns during prime shopping seasons

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Elite Guest Experiences

Reimagine check-ins, deliver tailor-made local recommendations, and gather invaluable feedback effortlessly.

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Enhance Patient Care

Securely deliver critical appointment reminders, timely medication alerts, and comprehensive follow-up care via RCS.

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Strengthen Your Cause

Mobilize supporters, share compelling impact stories, and supercharge donations through strategic RCS campaigns.

Features

Build Branded Experiences with Futuristic Features

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Seamless Channel Fusion

Blend RCS with SMS and next-gen messaging technologies for unparalleled reach and impact.

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Automated & Effortless Compliance

Navigate opt-outs and regulations with ease, building trust and operational efficiency.

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Precision Message Targeting

Deploy hyper-personalized notifications to precise customer segments with a single API call.

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Powerful Webhooks Integration

Sync message statuses and incoming texts with your systems in real time for seamless operations.

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Smart Message Routing

Leverage MEVA AI to choose the perfect channel for each customer, ensuring flawless message delivery.

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In-Depth Reporting & Data Insights

Gain valuable insights from comprehensive performance metrics and raw data exports.

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Expert Support Team

Access our specialized team through our dedicated platform for swift, knowledgeable assistance.

Ready to Intensify Your RCS's Impact?

Join thousands of RCS professionals already using Ephanti to reach their goals and Enhance their mission's impact.