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Engage. Expand. Convert

Build Stronger Customer Associations With Whatsapp Business Messaging

Transform one-way messaging into dynamic customer interactions. Leverage automated, personalized campaigns on the world's most popular messaging platform to boost revenue and enhance engagement across the entire customer lifecycle.
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Overview

Advance Every Customer Touchpoint with WhatsApp

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Conversational Engagement

Create high-impact campaigns that convert. Automate triggered messages, send abandonment reminders, and craft personalized re-engagement strategies.

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Chat-Powered Commerce

Boost sales through your WhatsApp store: leverage AI-powered product discovery, recommendations, and comparisons to drive conversions.

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Round-The-Clock Support

Deliver dedicated support with virtual agents. Seamlessly transfer complex queries to live agents, ensuring complete context retention.

Key Benefits

Revolutionize Your Reach with Dynamic Features

Craft timely, personalized interactions at every step of the customer journey, from first order to repeat purchase.

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Simplify complex interactions with app-like experiences. Use intuitive, conversational interfaces to book tickets, schedule appointments, and collect feedback.

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Streamline transactions directly through WhatsApp. Once the payment is made, send order status updates seamlessly. Incorporate payment methods like UPI and gateways for a smooth transaction experience.

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Showcase your offerings directly in chat. Drive conversions by presenting your product catalog within the WhatsApp interface.

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Reduce CAC, optimize ad spend and lead quality. Create interactive journeys that begin with a single click and seamlessly transition from ad to conversation.

Ephanti Omnichannel Core Principles

Conversations to Conversions: Amplify Your WhatsApp Impact

Unlock ROI-driven features that transform every message into a conversion opportunity

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Unified Omnichannel Support

Engage customers effortlessly across email, WhatsApp, SMS, Facebook Messenger, RCS, and Instagram. Deliver consistency across all platforms.

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Streamline efficiency with our centralized platform. Manage all customer interactions from one intuitive interface.

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Context-Rich Conversations

Navigate customer journeys seamlessly with our thread-based system—group messages by conversation for a comprehensive view.

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Intelligent Text Processing

Advanced voice-to-text and text-to-voice capabilities unlock new communication dimensions, enhance accessibility, and cater to diverse preferences.

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Omnichannel Enabled Deal Rooms

Foster effective collaboration and streamline deal management across various communication channels.

Industry-Impact

Maximize WhatsApp's Potential Across Industries

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Recover Abandoned Carts via Chat

Guide customers back to purchase with personalized WhatsApp reminders

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Enhance Guest Experience with WhatsApp

Provide seamless check-in, concierge services, and real-time updates

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Streamline Patient Care on WhatsApp

Offer appointment reminders and post-visit follow-ups via messaging

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Boost Your Cause Through WhatsApp

Engage supporters and drive action with personalized campaign messages

Industry-Impact

Features That Drive Higher Conversion Rates With Every Chat

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Rich Media Messaging

Stay ahead with the latest messaging technologies, from RCS to SMS.

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WhatsApp-Compliant Messaging

Automatically handle unsubscribes and STOP messages, reducing costs and ensuring regulatory adherence.

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Targeted Message Broadcasting

Send personalized notifications to segmented customer groups with a single API request.

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Seamless Webhooks Access

Receive detailed status updates and forward incoming messages to your server seamlessly.

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Intelligent Message Routing

Send messages based on customer preferences. Fallback to a different channel if a message isn’t delivered.

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Comprehensive Reporting & Data Insights

Monitor messaging performance and export raw data through our extensive reporting capabilities

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24*7 Support Team

If you get stuck and need help, contact our Ephanti support team through our dedicated connect platform.

Ready to Intensify Your WhatsApp Business Messaging's Impact?

Join thousands of Whatsapp Business Messaging professionals already using Ephanti to reach their goals and Enhance their mission's impact.