AI Customer Engagement Platform
Not assistants. Not bots. Pre-trained AI agents that do the work: resolve, sell, retain, and grow your business. Pre-tuned for your industry.
Each Industry Solution ships with pre-trained agents already wired into your stack, with no prompt engineering, no model selection, and no integration scaffolding. They know your industry. They just run.
Explore by industry: pre-tuned agents, real scenarios, real outcomes
A shopper on Shopify abandons a $180 cart. Within 8 minutes, the Cart Recovery Agent sends a WhatsApp message with a discount, answers a sizing question, and books the sale. The order syncs to the back-office. No human agent involved.
A different kind of intelligence
Every agent conversation draws on your full system of record: CRM, commerce platform, support history, and product usage, assembled in real time at the moment of engagement. You get 360° customer intelligence as a side effect of deployment, not as a separate infrastructure project.
Unified customer profiles assembled at runtime. Skip the 12-month data engineering project and the six-figure license.
The agent on WhatsApp already knows what happened in email, on your site, and in your CRM. Cross-channel memory, built in.
Every engagement enriches the record in Salesforce, HubSpot, or your PMS, with no manual logging and no data ops team.
You’ve probably tried to fix it. The reason it didn’t stick: every fix added another tool instead of replacing them.
People now expect an instant, personal answer at 2am, on whatever channel they pick. Meeting that with headcount alone means hiring without end; not meeting it means lost sales, bad reviews, and churn.
SMS, WhatsApp, social DMs, email, voice, web chat. Each runs in its own tool, with its own team and no shared context. Customers repeat themselves and get a different answer on every one.
Purchase history, support tickets, guest and donor records sit in systems that don’t talk. No one, and no AI, ever sees the whole customer, so genuine personalization stays out of reach.
A decade of chatbots and copilots that deflect, suggest, and hand back to a human. The real work of resolving, selling, and retaining still lands on your team, so spend climbs while the workload doesn’t.
Pilots dazzle in a sandbox, then stall at the cliff: integration, guardrails, oversight, and someone accountable when it’s wrong. Most AI never makes it to the customers it was built for.
Ephanti fixes all five at once: one inbox, one multi-agent engine, one pre-tuned Industry Solution per vertical. Not a generic platform you have to assemble. See how → See the data behind the five →
Built for your stack · Ready for procurement · Live customers across all four industries
Works with your existing stack
Direct, two-way integrations into the systems of record that run your business: commerce, ERP, CRM, hospitality PMS, and donor platforms. No rip-and-replace.
Built for procurement
Procurement-ready compliance posture from day one.
Live customers
Deployments live and running today.
References available on request. Trust Center →
Built for buyers who've already tried the alternatives, and it shows.
Generic platforms hand you months of configuration. Each Industry Solution ships tuned for your vertical, so you go live in about 30 days.
Ephanti replaces the fragmented engagement layer instead of adding to it. Teams typically retire 4 to 8 point tools within 60 days of going live.
The tools you tried answered questions and handed the rest back to your team. Ephanti's agents resolve the refund, make the booking, and update the record, end to end.
Not four disconnected bots for marketing, sales, support, and retention. One multi-agent engine runs them all on shared customer memory.
Guardrails, human override, full audit trail, SOC 2, GDPR, and SSO. The parts that decide whether AI ever ships to real customers, built in.
Trust Center →See how Ephanti compares to Gorgias, Intercom, Drift, and Salesforce Service Cloud: AI architecture, integration depth, deployment time, and pricing.
"This isn't chatbot 2.0. This is where conversations become workflows."
Read the Manifesto →Notes on what we're shipping, what we're seeing in the market, and what we believe, straight from the people building Ephanti. New post every other week.
When Drift shut down on March 6, 2026, thousands of revenue teams went looking for a replacement — and most are about to make the same mistake twice. The question isn’t which tool replaces Drift.
Drift’s real value lived in the connections between the chat widget and everything else — routing, CRM continuity, SDR orchestration. Swapping one point solution for another leaves those connections broken.
Founder & CEOQualified, Intercom, HubSpot Breeze, 1mind — what each Drift alternative actually is, where it stops, and the orchestration question none of them answer.
70–77% of e-commerce customers never return after their first purchase. The 48–96 hours post-purchase are the highest-engagement window — and most brands miss it entirely.
Most teams go from sign-off to live in 30 days. Book a demo and see your industry's pre-tuned Solution running.